CANCELLATIONS ● DELAY ● OTHER
	Dear passenger, Please accept our sincere apologies for the cancellation or delay of your flight and the resulting inconveniences. We would like to assure you that we will do our utmost to treat your case very carefully. Please fill in the „flight irregularity report“ and send all listed documents (originals required) to the address below:
	□ Flight irregularity report [click here] □ Your ticket receipt □ Your boarding pass □ Your baggage tag □ Bills for eventual expenses for meals, refreshments, hotel accommodation, transport etc. □ Your international bank details (bank name, depositor, IBAN, BIC/Swift-Code) [click here]
	We hope to be able to handle your claim to your satisfaction and are looking forward to welcoming you again on board of one of our flights.
	flight irregularity report
	bankdata form
	airA!ps Customer Relations Mag. Ingrid Koidl Eduard-Bodem-Gasse 1/3 A-6020 Innsbruck T +43 512 292729 660 F +43 699 16101690 E customerrelations@airalps.at